Null view (incident context menu) for newly created incident module

Milan13
Giga Expert

Hello,

I've created a new module for incident, however once the list of incident for this module is viewed it has null view set up, I need to change this to default view...

Many thanks,

Milan

find_real_file.png

1 ACCEPTED SOLUTION

AbhishekGardade
Giga Sage

Hello Milan,

Just Click on null view and change it to default view. This will work.

Or specify a view for module:

Verify this by checking the module definition under System Definition> Modules.

See if there is a View name specified in the field (ensure that view name field is empty by clicking in it, select all, and delete - don't assume because it LOOKS empty that it is, a space could be hiding there.)

find_real_file.png

Also check Is there any view rule on that table?

References:

https://docs.servicenow.com/bundle/jakarta-platform-user-interface/page/use/navigation/concept/c_App...

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

 

Thank you,
Abhishek Gardade

View solution in original post

2 REPLIES 2

AbhishekGardade
Giga Sage

Hello Milan,

Just Click on null view and change it to default view. This will work.

Or specify a view for module:

Verify this by checking the module definition under System Definition> Modules.

See if there is a View name specified in the field (ensure that view name field is empty by clicking in it, select all, and delete - don't assume because it LOOKS empty that it is, a space could be hiding there.)

find_real_file.png

Also check Is there any view rule on that table?

References:

https://docs.servicenow.com/bundle/jakarta-platform-user-interface/page/use/navigation/concept/c_App...

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

 

Thank you,
Abhishek Gardade

Viraj Hudlikar
Giga Sage

Hello Milan,

While creation of module did you specified anything on View name. If yes do remove it.

 

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact. 

Thanks & Regards, 
Viraj Hudlikar.