On-call schedule is always assigning the ticket to first/same person in the list?

[Snehal2]

Hi Developers,

The On-call schedule is always assigning to the ticket to 1st person in the list. How can we make the ticket assignment in a round robing fashion to the users mentioned in the list.

Thanks,

Snehal 

[sayli]

Hi Snehal,

Were you able to achieve this?

Thanks,

Sayli