On Incident form SLAs are not displayed

[naaani]

when i am Create An Incident as any user ITIL/user

observe that once incident created with all mandatory fields click on Tab Task SLAs

when i observe that Task SLA tab is empty.

expected:

On Task SLAs tab, SLAs should be visible to the user.

[naaani]

It was related to the merge of two script include while working on conflict resolution.

[naaani]

Hello

when i open the incident form status field is their in that field some choice fields are their(new,in progress,awaiting,delivered,canceled, and closed)

when i change the status new to in progress the delivered and closed choice fields should be disable.

[naaani]

When i click on show email details it is redirecting in to the new window Actual behavior

is it should open in the same window How to resolve this issue