OOB operators ('is one of', 'is not', 'does not contain', etc.) which are used in condition builders, filters, etc.

[_priya2]

This query is related to the out of the box operators available, e.g., 'is one of', 'is not', 'does not contain', 'contains', etc., which are used in condition builders, filters, etc.

Do we have these operators configured/defined at someplace in SNow where they can be referred to?

Also, is it possible to define/create a new such operator at our end?

E.g., as we know that the 'is not one of' operator is available only for choice list type of fields, my question would be that when we try to create a filter on the incident table, for example, where we want to filter on the basis of incident numbers, why is it so that we have the 'is one of' operator available but are missing the 'is not one of' operator.

Any response would be appreciated.

Thanks.

[Pradeep Sharma]

Hi Priya,

Not sure if this answers your question. You can build dynamic filters. Please check section 11 for more info.

http://wiki.servicenow.com/index.php?title=Using_Filters_and_Breadcrumbs#Dynamic_Filter_Options&gsc....

[_priya2]

Hi Pradeep,

Thanks for the swift update.

However, what I would request is the technical limitation, if any, behind this behavior, which allows 'is one of' operator to be available for the fields which are not of type choice list but restricts the 'is not one of' operator from being available.

Thanks.