parent incident should not close when child incident is open

[sunnysunny]

The requirement is that when we try to close the parent incident while child incidents is open, we should not be able to do that. I wrote BR,before update, but it doesnot work,

please help

(function executeRule(current, previous /*null when async*/) {

  var gr = new GlideRecord('incident');

  gr.addQuery('active',true);

  gr.addQuery('parent',current.sys_id);

  gr.query();

  while(gr.next())

  {

  gr.setAbortAction(true);

  }

})(current, previous);

[Goran WitchDoc · Accepted solution]

nope, last row is wrong in your script, sorry missed that.. it should be current.setAbortAction(true); you have gr.setAbortAction(true);

[sunnysunny]

Thanks, it works.

Can you help me to understand this code and let   me know if I am wrong.

var gr = new GlideRecord('incident');// in this line we point to the incident table

  gr.addQuery('active',true);//here we added the query to select only the records in which active=true

  gr.addQuery('parent',current.sys_id);// what happens here?

  gr.query();// we execute the query

  while(gr.next())//while loop and we point to the next record

  {

  gr.setAbortAction(true);//we stop the current action

  }

Please correct me if I am wrong