Performance Analytics Filtering

[Patrick Cavanau]

Hello, 

I have created a few performance analytics reports and I am looking to add the option to filter them by the assigned to group. I have created the breakdown and used the breakdown sources but when I click on the groups to filter option. The tab is blank, like the photo below shows. If I click on one and select apply, it filters the report by a group. The only issue is I can not see the group to be filtered by, as it is displaying as blank. Has anyone had this issue before?

Thank you!

[AndersBGS · Accepted solution]

Hi @Patrick Cavanau 

Please see this community post: https://www.servicenow.com/community/next-experience-forum/breakdown-elements-in-dashboard-filter-sh... which mention the known error and PRB for this in Vancouver Patch - PRB1701903.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Patrick Cavanau]

@AndersBGS 

Thank you for the help! This cleared up the issue!