Populate Catalog Task assignment group with RITM assignment group while creating a new task.

[Akanksha Rawoo1]

Hi,

I have a requirement to auto populate assignment group of Catalog task with RITM's assignment group whenever a new task is created. And also when the assignment group of RITM is changed then assignment group of all the Catalog task related to that RITM should also be changed and synced.

I wrote a BR on after insert and update on RITM table. It is working only when we have already created tasks and when I change assignment group on RITM it is syncing fine. But when I create a new Ctask it is not auto populating RITM's assignment group. Is there a right way to handle both scenarios. Attached script.

[Teja11]

Hi @Akanksha Rawoo1 ,

Write another before insert BR on SCTASK table.

In the script glide the RITM record to get the assignment group and set that value to the current record.

Regards,

Teja

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[Akanksha Rawoo1]

Thanks for the reply. 

Yes it is working when we submit the Ctask form. Since assignment group field is mandatory can we populate the value before submitting the record.

[Teja11 · Accepted solution]

yes you can do that by using Onload Client script on SCTASK form

use GlideAjax to fetch the assignment group from server side and then set the value in client script.

[Akanksha Rawoo1]

Thankyou so much!! It is working fine.