Possible to hide from popular items in SP?

[John Vo1]

Is it possible to hide a popular item from popping up here?  So if I don't want apple ipad 3 to not show up in the popular item is it possible?

[Jaspal Singh]

Confused for part after cloning the widget & modifying the server side code as suggested above then you can follow link for steps.

Thanks,

Jaspal Singh

[Utpal Dutta1]

Hey Jhon,

This community post will definitely help you out: https://community.servicenow.com/community?id=community_question&sys_id=030a4b82db60db40fac7f4621f96...

If it does then please mark my answer Correct and Helpful.

Thanks and Regards:

Utpal Dutta

[Utpal Dutta1]

Hey John,

Did this help?

Utpal

[John Vo1]

Still not getting to work after cloning widget, updating the script and making the widget public

[rajneeshbaranwa · Accepted solution]

Best Practice would be to create a system property and store comma separated sys_id values of the to be hidden catalog items in this property.

Then you can add below one line of the code in Server Script of cloned widget. That is it. You are set.

Next time when you are asked to again exclude/include another catalog item , You just need to add sys_id of the catalog items in the property. No code change required.