Possible to hide from popular items in SP?

[John Vo1]

Is it possible to hide a popular item from popping up here?  So if I don't want apple ipad 3 to not show up in the popular item is it possible?

[John Vo1]

Allen,

yea I am learning alot of stuff.  

Thanks,

John

[Allen Andreas]

🙂 Awesome!

[Mark Roethof]

Hi John,

Can't figure out if you fixed this already, though if not.

- Clone the widget
- Have a look at the Server Script, and function "getAllowedCatalogItems"
--- Several ways to go with this function, though quickest cheat would be changing:

if (allowedItems.indexOf(catItemIds[i]) < 0)

Into:

if (allowedItems.indexOf(catItemIds[i]) < 0 && catItemIds[i] != 'the_apple_ipad3_sysid')

I do call this a quick cheat 🙂
It will work fine, though it would be nicer to think of a more maintainable way. For example storing the Items you want to hide somewhere, in a system property/table etc, and read that in this script. 

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[John Vo1]

Mark,

No I haven't figure it out yet.  So once I clone the widget and add the code, make it public is there anything else I need to do after that?

Thanks,

John

[John Vo1]

I don't see that line of code in mine.

function getAllowedCatalogItems () {
var allowedItems = [];
catalogIDArr.forEach(function(catalogID) {
var catalogObj = new sn_sc.Catalog(catalogID);
var catItemIds = catalogObj.getCatalogItemIds();
for(var i=0; i<catItemIds.length; i++) {
if (!allowedItems.includes(catItemIds[i]))
allowedItems.push(catItemIds[i]);