Possible to hide from popular items in SP?

John Vo1 · ‎04-09-2020

Is it possible to hide a popular item from popping up here? So if I don't want apple ipad 3 to not show up in the popular item is it possible?

rajneeshbaranwa · ‎04-09-2020

Best Practice would be to create a system property and store comma separated sys_id values of the to be hidden catalog items in this property.

Then you can add below one line of the code in Server Script of cloned widget. That is it. You are set.

Next time when you are asked to again exclude/include another catalog item , You just need to add sys_id of the catalog items in the property. No code change required.

View solution in original post

Mark Roethof · ‎04-10-2020

Ah your code is slightly different, though similar luckely.

Change:

if (!allowedItems.includes(catItemIds[i]))

Into:

if (!allowedItems.includes(catItemIds[i]) && catItemIds[i] != 'the_apple_ipad3_sysid')

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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John Vo1 · ‎04-10-2020

If I have multiple sys id would I just add commas for each one?

if (!allowedItems.includes(catItemIds[i]) && catItemIds[i] != 'c49e04981b5bc0508c8b42eddc4bcb85, sys id, sys id?')

Mark Roethof · ‎04-10-2020

So what do these multiple catalog items have in common? Are they for example all from a certain category? And do you actually want that category not to be shown in the popular items?