Prevent deduplication Task creation for a specific class
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08-07-2023 01:28 PM
We have a custom table extending from cmdb_ci_netgear called u_network_circuits I am trying to create a health inclusion rule to prevent de duplication tasks from being created for items in the custom table. I have created a couple versions with no luck. Here is the last one:
Checking if someone has encountered and fixed this issue. Thanks in advance
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08-07-2023 02:29 PM
Hi,
You can use a business rule defined on the table that runs Before, with logic to look for "duplicates" and abort the transaction. See examples in your instance.
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08-08-2023 04:50 AM
Hi Bert. Thanks for your response. Yes, I am aware that a business rule is an option. What I am trying to achieve is to use the health inclusion rules so I keep all the conditions in one place.
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08-08-2023 06:48 AM
Hi,
that feature is new for me, so I can't comment on that approach.