Property "glide.ui.active.session.life_span" is not created by default

[Vinicius5]

I verified that the "glide.ui.active.session.life_span" property is not created in my instances, I would like to know how to create it correctly so that it works and I would also like to understand why it is not created automatically.

This property is known through the docs: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/user-sessions/c...

[Dom Gattuso · Accepted solution]

@Vinicius5 - usually any system property that has a time value is an integer type. You can navigate to the sys_properties table and add a new record with the following: 

Name: glide.ui.active.session.life_span

Description: Sets the maximum session time for authenticated user sessions regardless of user activity. Authenticated users are logged out of the instance after the time specified and must enter their credentials again to access the instance.

Type: Integer

Value: 30 

[Vinicius5]

I created, but does not work. I open a case in HI portal. Thanks!

[Juan Ignacio Z]

Good morning @Vinicius5 , did you have any news?