Putting '?' icon next to the felid
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7 hours ago
Hey guys I need a help with a customization in the SIR form. I have some fields in the form and the client want to put some hints and a interrogation icon next to the field "?". I managed to put the hint in the label configuration in the field but I can't put the icon next to him.
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6 hours ago
Hi @Ankur Bawiskar , thank you for the reply.
For example, in the Impact field (High, Low, Medium, Critical), when the user selects a particular choice (e.g., Low), they should be able to click on a ? icon or similar to see the explanation message. based on the demand it will be visible to the user
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6 hours ago
you can use onChange client script and show field message when they select the Impact choices.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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6 hours ago
@Ankur Bawiskar That works for displaying the message for particular choices. However, what I want is that when the user selects Low, they should not see the message immediately — the message should only appear when they click the “?” icon.
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6 hours ago
You cannot change the hint dynamically.
so the only option is field message.
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader