"Copy Universal Request " UI action is not working

[pranita-24]

Hi Everyone ,

I am facing issue with UI action "Copy universal request". On Universal Request record if there is any emoji is present that time UI action is not working . and I want even there is emoji is present UI action for coping UR should work .

Is there any way to converting Emojis into other format ?
Below is the UI action script 

function _getDocument() {

var iFrame = top.window.document.getElementById('gsft_main');

if (iFrame) {

return ((iFrame.contentDocument) ? iFrame.contentDocument : iFrame.contentWindow.document);

} else {

return top.window.document;

}

}

function OnCopyUniversalRequestClick(){

var srcSysId = g_form.getUniqueValue();

var ga = new GlideAjax('UniversalRequestAJAXUtils');

ga.addParam('sysparm_name', 'getUniversalRequestQueryParams');

ga.addParam('sysparm_src_sysid', srcSysId);

ga.addParam('sysparm_ui_action', "copy_universal_request");

ga.setWantSessionMessages(true);

ga.getXMLAnswer(function(queryParam) {

if (queryParam) {

var ck;

if (typeof g_ck != 'undefined' && g_ck != "")

ck = g_ck;

var gotoUrl = [];

gotoUrl.push('srcSysID=' + srcSysId);

gotoUrl.push('newSysID=$sys_id');

gotoUrl.push('sysparm_returned_action=$action');

gotoUrl.push('sysparm_ui_action=copy_universal_request');

if (ck)

gotoUrl.push('sysparm_ck=' + ck);

gotoUrl = 'sn_uni_req_CopyUniversalRequestAttachments.do?' + gotoUrl.join('&');

var form = cel('form', _getDocument().body);

hide(form);

form.method = "POST";

form.action = g_form.getTableName() + ".do";

if (ck)

addParam(form, 'sysparm_ck', g_ck);

addParam(form, 'sys_id', '-1');

addParam(form, 'sysparm_query', queryParam);

addParam(form, 'sysparm_goto_url', gotoUrl);

form.submit();

} else {

g_form.addErrorMessage("Failed to copy Universal Request");

}

});

}

function addParam(form, name, val) {

var inp = cel('textarea', form);

inp.name = name;

inp.value = val;

}

Please help me out to achieve this requirement.

Thanks,
Pranita

[Dr Atul G- LNG]

Hi @pranita-24 

Why you want to copy the Universal request? It is not a recommended approach and violation of basis use of Universal request.