Receiving Error 429, For the Rest API configured in ServiceNow

Durga Arja
Tera Contributor

Hello Everyone,

We are new to integrations and we have only basic idea on these. We are not able to find Why we are getting this issue? And how to troubleshoot this ? 

we have Rest API configured in ServiceNow where we are receiving error as mentioned below,

{"body":"<!DOCTYPE html>\n<html>\n\n<head>\n <title>Error Page</title>\n</head>\n\n<body>\n <h2 align=\"center\" style=\"margin:10%;\">Sorry, an error occurred or this page isn't available.</h2>\n</body>\n\n</html>","status":429,"message":"Too Many Requests"}

We have now already reduced number of API calls, however what we noticed is even for 3-4 api calls, we were getting this error and this wasn’t the case earlier.

It would be great if we get to know how to find "what are the limits"?  And how to troubleshoot this ? 

Please guide us on this..Thanks in Advance..

 

1 REPLY 1

Vasantharajan N
Giga Sage
Giga Sage

Basically your target tools is not able to handle the concurrent operation that you are trying to perform. 


Thanks & Regards,
Vasanth