record producer script using Text (labels) instead of values

[will_smith]

Hello ServiceNow community,

I have a record producer that is set up with three radio buttons. As an example, one of them has Text (label) of "Supply Chain" and a value of "supply_chain". In my script I have these writing out to the work notes via the following code example

desc += " \n| Oracle subcategory: " + producer.oracle_subcategory;

[...]

current.work_notes = desc;

When I run this I get the values for "producer.oracle_subcategory" when I want the text, is there an easy way to do this? In customer viewable notes "Supply Chain" looks much nicer than "supply_chain".

[Jamsta1912]

Hello William,

Try this:

desc += " \n| Oracle subcategory: " + producer.oracle_subcategory.getChoiceValue();

I've not used it before with record producer variables, but it might work!

Jamie

[will_smith]

No dice...

[Goran WitchDoc · Accepted solution]

getDisplayValue 😃