Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Recovering Update Set after clone

gowthamanbalu
Tera Contributor

Hi All,

We cloned one of our lower instance from our prod instance. Unfortunately, We missed to take back up of two update sets before clone. Is there any possibilities to recover those update sets alone?

 

Regards,

GB

1 ACCEPTED SOLUTION

Allen Andreas
Tera Patron

Hi,

Once the instance is cloned, that's it, as far as in the moment. You may be able to submit an HI ticket and see if they can assist off of a prior backup (prior to the clone) and see what they can do, but on a normal level, we can't.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

1 REPLY 1

Allen Andreas
Tera Patron

Hi,

Once the instance is cloned, that's it, as far as in the moment. You may be able to submit an HI ticket and see if they can assist off of a prior backup (prior to the clone) and see what they can do, but on a normal level, we can't.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!