Redirect from a UI Action to a Catalog Item and set default values

mjg5111 · ‎11-15-2017

Hello,

I have a requirement to redirect to a Service Catalog item from a UI Action Form Button and set a specific value that will trigger other fields to be populated. I currently have the UI Action in place and it is redirecting to the correct Catalog Item, however I'm having trouble setting the value on the Catalog Item. Below is the code for my UI Action and Script Include:

UI Action:

mjg5111 · ‎07-18-2018

I ended up passing the form values to the catalog form through the URL. Code is below:

Catalog Client Script:

function onLoad() {

//Type appropriate comment here, and begin script below

var user = getParmVal('sysparm_user');

var first_name = getParmVal('sysparm_first_name');

var last_name = getParmVal('sysparm_last_name');

var user_id = getParmVal('sysparm_user_id');

var email = getParmVal('sysparm_email');

var business_phone = getParmVal('sysparm_business_phone');

var mobile_phone = getParmVal('sysparm_mobile_phone');

var street = getParmVal('sysparm_street');

var street2 = getParmVal('sysparm_street2');

var city = getParmVal('sysparm_city');

var state = getParmVal('sysparm_state');

var zip = getParmVal('sysparm_zip');

if(user){

g_form.setValue('user_ref', user);

g_form.setValue('first_name', first_name);

g_form.setValue('last_name', last_name);

g_form.setValue('user_id', user_id);

g_form.setValue('email', email);

g_form.setValue('business_phone', business_phone);

g_form.setValue('mobile_phone', mobile_phone);

g_form.setValue('street', street);

g_form.setValue('street2', street2);

g_form.setValue('city', city);

g_form.setValue('state', state);

g_form.setValue('zip', zip);

}

function getParmVal(name){

var url = document.URL.parseQuery();

if(url[name]){

return decodeURI(url[name]);

} else {

return;

}

UI Action form button:

var user = current.sys_id;

var first_name = current.first_name;

var last_name = current.last_name;

var user_id = current.user_name;

var email = current.email;

var business_phone = current.phone;

var mobile_phone = current.mobile_phone;

var street = current.street;

var street2 = current.u_street2;

var city = current.city;

var state = current.state;

var zip = current.zip;

gs.setRedirect('com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=1248c78d37440f40f51ea6d2b3990e67&sysparm_user=' + user + '&sysparm_first_name=' + first_name + '&sysparm_last_name=' + last_name + '&sysparm_user_id=' + user_id + '&sysparm_email=' + email + '&sysparm_business_phone=' + business_phone + '&sysparm_mobile_phone=' + mobile_phone + '&sysparm_street=' + street + '&sysparm_street2=' + street2 + '&sysparm_city=' + city + '&sysparm_state=' + state + '&sysparm_zip=' + zip);

View solution in original post

Zod · ‎04-24-2018

...so?

U managed? Could you tell me how it finally worked?

Thank you

mjg5111 · ‎07-18-2018