Reference fields not working

[Radha K]

Hello,

In our dev instance, just for the change_request table, I cannot select any value in any of the reference field. The reference fields on other tables looks good like incident, problem, demand..Not sure on how to debug this problem. I checked all the client scripts and there are no new ones added recently. Can anyone please suggest on how to debug this?

[Jaspal Singh]

Hi Radha,

You can look for ACL & also make sure you have not impersonated any non-admin user in the same browser specific instance.

[Kalaiarasan Pus]

Have you also checked reference qualifier of the field?

[Radha K · Accepted solution]

The original UI policy I have has the following script

function onCondition() {

var sections = g_form.getSections();

sections[10].style.display = 'block';   //used section number

}

Modified it to following which resolved the issue

function onCondition() {

g_form.setSectionDisplay('code_promotion', true);   //used section name

}