Reference fields not working

Radha K · ‎09-12-2017

Hello,

In our dev instance, just for the change_request table, I cannot select any value in any of the reference field. The reference fields on other tables looks good like incident, problem, demand..Not sure on how to debug this problem. I checked all the client scripts and there are no new ones added recently. Can anyone please suggest on how to debug this?

RK
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Radha K · ‎09-12-2017

The original UI policy I have has the following script

function onCondition() {

var sections = g_form.getSections();

sections[10].style.display = 'block'; //used section number

}

Modified it to following which resolved the issue

function onCondition() {

g_form.setSectionDisplay('code_promotion', true); //used section name

}

RK
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View solution in original post

harishdasari · ‎09-12-2017

Hi Radha,

can I know which reference qualifier are you using ?

Thanks.

Radha K · ‎09-12-2017

Hi Harish,

I'm using a dynamic reference qualifier for a long time now and I don't think it is the problem with ref qualifier as all the reference fields on change_request are not working and not just aff CI.

RK
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Kalaiarasan Pus · ‎09-12-2017

Can you check if there are any errors on browser console?

Radha K · ‎09-12-2017

Hey Kalaiarasan,

How do I do that?

RK
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harishdasari · ‎09-12-2017

for browser console use CTRL + SHIFT + i