https://www.servicenow.com/community/developer-articles/auto-populate-reference-data-in-service-cata...
I am thinking of setting Auto-Populate for variables of catalog items by referring to the above article.
But Reference , the target table [sys_user] cannot be selected.
I can find the [sys_user] table as in this screenshot, but I can't select it.
I have confirmed that the version of ServiceNow I am using is Utah. What should I check, such as business rules? thank you.
Hi @nakamura323
That is correct, you cannot select any other table here in the reference field. It automatically takes the table where the
the dependent question field is referred to.
For example here in the above SS, you can see my Requestor field is referring to User table so it automatically takes the same table and doesn't allow me to change the value.
Please mark this as helpful and accept it as a solution if this resolves your query
Thanks!
Hi @nakamura323
That is correct, you cannot select any other table here in the reference field. It automatically takes the table where the
the dependent question field is referred to.
For example here in the above SS, you can see my Requestor field is referring to User table so it automatically takes the same table and doesn't allow me to change the value.
Please mark this as helpful and accept it as a solution if this resolves your query
Thanks!
Hi,
In your screenshot you can see the sys_user table only, the label of the table is User and the back end name is sys_user.
