Regarding emails in ServiceNow

MeadalraoA
Tera Contributor

How to send report and dashboard of the last 6 months Incident Trends and RITM trends to the scheduled groups through email. That should be month wise. The email subject line should be the current date( For example if we send the email on 17th may). The subject line should be "17th may" report.
can any please help me with this.

1 REPLY 1

VikMach
Mega Sage

Hi @MeadalraoA,

Create a report first and then schedule it using "Scheduled Report".
When you create Scheduled Report, it has option to add both users and groups.
When the scheduled time hits it will trigger the report in the form of email.
It has option to put subject with javascript.
In the subject you can add javascript like example below.
javascript: "Report for last 6 months on RITM - " + gs.now()

This way you can achieve scheduled report sent through email.

Let me know if it worked.

Regards,
Vikas K