Regex Field Validation on Catalog Item does not prevent submission

[GaryJHayes]

I have defined a Variable Validation Regex for a simple 6 digit number on my Madrid system:

This expression works fine and generates the field error:

However, when I hit the submit button the record is submitted without an error.

Other posts on this forum suggest that the submission should be prevented with an error

Is there anything else I need to do?

[Ankur Bawiskar]

Hi Gary,

I don't think it will stop the form submission even after showing the error

why not put that regex in onSubmit and stop the form submission?

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[GaryJHayes]

Hi Ankur, thanks for the update.

However, this article Service Portal Catalog Items: Regex Field Validation [Madrid] suggests that it should prevent submission

[Mark Roethof · Accepted solution]

Hi there,

Yes it should prevent the submission. Tested this on Madrid + New York.

Are you using default SC Catalog Item widget? Catalog Item? Record Producer? Are you on Madrid or other version?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[GaryJHayes]

Hi Mark,

I think you are correct that it is not using the default Catalog Item widget

I tested again on my developer instance and it correctly prevents submission.

Thanks