I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...
just wrapped up my demo for the #BuildWithBuildAgent challenge. I went into this thinking maybe it would get somewhere between 70-80% of the development. It turned out closer to 90%. I may go in and create some flows and a workspace for this, but it ...
How can I get a custom related list to display in Service Operations Workspace? We have two that work fine on a form, but do not appear in Service Operations Workspace. I need the related lists to appear in both RITM and SCTASK in Service Operation...
Currently in our company creating an app scope is restricted to some users and I've been asked to see if creating an app scope can be automated, where a user requests this via a Catalog item triggering the flow for the automation. Has anyone done thi...
Hello experts please I need your help, I have this issue, when I open a KB article in SN, there's a related link called "View article", I click on the View Article action and redirects me to the article view, then I see this: when I click on "Content...
Hi, I am trying to prepare a validation for my catalog item variables. I have 2 variable named: 'paternity_start_date' and 'paternity_leave_end_date' I want to have 2 validations:1. End date cant be before start date2. period cant be longer than 14 d...
Hi everybody.I have some issue with decoding csr file content in ServiceNow. CSR file content is for example"-----BEGIN CERTIFICATE REQUEST-----MIIByjCCATMCAQAwgYkxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlhMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRMwEQYDVQ...
Hello community! As developers, focusing on how we write scripts is crucial for performance, ease of debugging, and scalability. Here are a few core best practices from technical documentation that will assist us in writing cleaner, smarter, and more...
Help me promote exporting Project Status Reports and others, not just to Microsoft PPT but also to Google Sheets! Upvote this idea please! Click link below! https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=8aa85e594705f65877748d01426...
I have created a CREATE HARDWARE REQUEST action from an incident. This correctly opens a new window to the correct form, but I am having trouble passing the caller as sysparm to the portal form 'requested_for' variable as we are setting the default v...
I have an integer field on the sys_user table called "u_queue_number".What I want to do if possible via a flow is to seek out all records where u_queue_number is not blank and find what the current highest value of that field is and also how many rec...
We are finding evidence that business rules are not being started up when we push data from our Azure DevOps integration. We have several business rules that are in certain tables and are started up when a Azure DevOps work item is pushed from Azure...
Does anyone know how to unhide the banner at the top of Services Operation Workspace if someone closed it? I am not seeing a way to unhide that.
I'm getting an Aouth02 error: { "error_description": "access_denied", "error": "server_error" } I set it up according to the instructions, OAuth 2.0 with Inbound REST - ServiceNow Community and it works in lower environments. What could be wrong?erro...
Hello,I have a workflow for ordered items where I need a comment to be added to the Comments field.However, when I add this to the workflow activity, the comment is posted as the requesting user instead of as the system.How can I make the workflow ad...
