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How to create a report on reassignment with the current and previous group columns?

I want to create a report to show which tickets were reassigned from an assignment group , columns needed: Reassigned To and Reassigned by. Last 7 Days.

How to Calculate/Measure Average Time To Contain a Security Incident in Security Incident Response?

How Can I Calculate/Measure the Average/Mean Time To Contain a Security Incident in Security Incident Response? Dear ServiceNow Community Colleagues, I would greatly appreciate any help/guidance on this: I have been asked by a client to calculate, me...

Servicenow PDf Preview and Signature pad

I have a requirement where  Editable PDf has to render for user to be ffilled and signed on the incident record. It should allow user add signature and complete it when completed signature to be parsed on the editable df and attached back to the inci...

How to use Document Template on incident table.

Document Template- - In ServiceNow, a Document Template is a reusable content layout that allows users to quickly generate standardised documents with pre-filled data from records or to attach any pdf required accordingly.  Step 1: Create a Document ...

How to set a dynamic duration Type value in Wait for duration of time Flow designer?

I am trying to create a delay with a dynamic value, i created an integer flow variable but when i try to use it in the "wait for field" data pill picker it does not support itWhat can i create to use it as a dynamic value there? 

Filter the assignment group for a ticket type

 Hello,The 'Assignment group' is a reference field (sys_user_group) which is on the TASK table.  This 'Assignment group' field is used on many ticket types.   On the sys_user_group table there is Support type,  on one of the ticket types (enhancement...

Report to display users with less than 10 skills

Hello All,Looking for help to create a report that list users with less than 10 skills.TIA

Data on Vulnerability management dashboard is missing

Data is not getting populated for this two widgets , I tried to run all the related jobs , but still these are coming as empty , can anyone help me to understand how this works and how can i show some data over this dashboards

Prisma Strata Cloud Manager integration with Servicenow

Hi! During the creation of the Servicenow Profile, we encountered an Oauth token failure when we tried to test the connection.Does anyone have an idea why this happens?

How to call array from my system property?

Hi everyone,I'm working with a system property that stores an array of string values, for example:Property: list.of.stringsValues: "111 - TEST", "112 - Test2"In my Script Include, I'm retrieving the property like this: var titles = gs.getProperty('li...

With Guided Visual Task Boards, can I delete display fields shown on the Task Card

I have several cards displayed on my Guided Visual Task Board (VTB) in ServiceNow, and I want the grey detail text to show only the Substatus field. I’ve already checked the VTB view associated with the Story record and confirmed that Substatus is co...