Removing "I'm affected too" button on Service Status Portal if outage is planned

LRhodes
Tera Guru

Hi all,

I'm still a complete novice when it comes to customising the Portal so could do with a bit of guidance. I have been tasked with removing the button below from the Service Status page of the Portal if the Outage is planned (it must remain for unplanned outages - see below).

I'm not sure if this is edited on the page editor, or there should be a widget for the button. If it is a widget that needs editing - how can I find the name of this widget? Once in there I would suppose it's as easy as adding a condition to the script to not display on planned outages etc.

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1 ACCEPTED SOLUTION

Hi,

Great job attempting yourself!

For the outage.type have you verified what the value actually is to ensure your ng-if is correct? In server you use "planned", in HTML you use "Planned Outage". If that's not correct, then none will be correct for it to show at all.

I'd recommend double-checking that to see.

I didn't clone the widget on my end to fully look at this but if the button is within a ng-repeat type iterator, then it should be fine and would be evaluated for each occurrence. You'd just want to make sure your values are lining up right.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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10 REPLIES 10

Lucy Russell2
Tera Contributor

Hello Steve - I also have been asked about this functionality - I cannot find anything within this widget or online that mentions a button like this one - can I check if this was a customisation?