Rename a dot walk field available under impacted user interface agent workspace

[Atul Divedi]

Hi team,

I am trying to make one field under impacted user in agent workspace.That field I am making available on doing two level dot walk from a field named "business view" which is a reference field in user table.

Now under impacted user that dot walk field is coming as "parent" . But I want to rename with "business line".

Please help me how to achieve this.

[Dr Atul G- LNG]

Hi @Atul Divedi  

I doubt we can rename or try to check in dictionary override tab of same. 

[Atul Divedi]

Hi Atul G,.

Could you please elaborate on what you said on check in dictionary override tab , and how to proceed with this.

Please help me on this.

Thanks.

[Dr Atul G- LNG]

Hi @Atul Divedi  

The field you bring via dot walk, right click and configure dictionary. Scroll down and you will get tab called Override and there you can check.

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/data-diction....

We cant change label

Administrators can override these aspects of a field:

• Reference qualifiers
• Dictionary attributes
• Default values
• Calculations
• Field dependencies
• Default column display values
• Mandatory and read-only status

[Atul Divedi]

Thanks Atul G.

I will check the same and let you know.