Reordering of Variable Sets

[surbhibarnw]

Hi everyone, 

I have a requirement where two variable sets: "Shipping Information" and "Billing Information" are there. I need to show "Shipping Information" first if a user checks the checkbox "Ship to a different address" variable. And if "Ship to a different address" is unchecked then "Billing information" would be showing first.

[YaswanthKurre · Accepted solution]

Hi @surbhibarnw ,

To dynamically reorder variable sets like "Shipping Information" and "Billing Information" based on a checkbox ( "Ship to a different address"), this is only possible via DOM manipulation using a Catalog Client Script.

ServiceNow does not natively support reordering variable sets at runtime, but you can achieve the desired behavior with DOM manipulation, which is not a best practice and not recommended by ServiceNow.

Please mark this as helpful and correct if this answers your question.

Thanks,

Yaswanth.

[PrashanthR95946]

Hi @surbhibarnw 

Maintain the lower order to shipping information variable set and using UI policy or client scripts you can show/hide the variable sets.

Thanks

Prashanth R

[surbhibarnw]

I have already tried this using UI policy but no luck.

[Community Alums]

Hello,

This is not possible to do. Variable set can't be reordered dynamically.

Best Regards,

Brahmjeet