Report module is not visible to an itil user.

[ms_garg]

Report module is not visible to an itil user. User is having the role of ITIL but still he is unable to view the reports and report application.

[sougatac]

Go to system definition -> application Menus

Search Report in title

then check whether the active field is true true/false.

if it is false then make the active field is true

[ms_garg]

Yeah..I have checked. It is active.

[chirag_bagdai]

do you have domain separation in your instance ?

[ms_garg]

No, I don't.

[Sadasiva Reddy]

Hi shivangi,

if Everything is perfect after you have modified/ not modified, just refresh the left side navigation search bar or once logout and login again.

Regards,

Sadasiva