I'm a System Administrator and HR Administrator, working in the HR Agent Workspace... I want to configure which fields appear on one of the forms in that workspace. And the order of the fields... I know I can set my Application Scope to "Agent Works...
Hi All, For the enhancement table, I have created a flow in ServiceNow. But it is not working as expected. There will be only one approval in flow. If it is rejected it should go back to the previous state. So, we have an UI action in that state to r...
Hi there,I need help with scheduling the run of a BR (Business Rule) on specific days and times. I have attached the BR and a schedule that I've already created in the system. The requirement is to run the BR from Monday to Friday, between 7 am to 7 ...
Hi ,In how many ways I can add authority documents into servicenow?
Hi Team, Components are static when first added to the page, they will not perform any action. To change the appearance and content of a component, which function should be used? 1. Event 2. Page Variant 3. Dynamic Data binding 4. Client ...
Hi AllI am facing an issue while trying to map the field class. The above field is present in "cmdb_ci" table but it is not coming on Field maps. How can we get the Class field on Field Maps? Did anyone face such an issue? Does scripting is required?...
Hi All I am facing an issue while trying to map the field class. The above field is present in "cmdb_ci" table but it is not coming on Field maps. How can we get the Class field on Field Maps? Did anyone face such an issue?
Hi, How can I add google map into workspace. I created map record and it is working properly, but the problem is that I can not add it into workspace.
Hi ,I have a query to discuss on normal change,I want to skip CAB approval or I want some other group to approve change request .How can I achieve this?
hi i am trying to use the walkup-schedule widget but does it not seems to load the information i have added this to the client script : var CURRENT_PAGE = 'CHECK_IN'; spUtil.get('walkup_schedule', { page: CURRENT_PAGE}).then(function(response) {c...
I have two reference fields, but one will be hidden and the other will be visible. When the visible field is filled in, it should automatically fill in the other with the same information. To do this, I created a client script, but it doesn't work. C...
I am trying to use GlideEvaluator.evaluateString from the custom flow action, it is returning a null value.If anyone encountered the same issue or having any workaround please respond here
Hi We have a requirement to add knowledge feedback functionality on backend when users click on NO can anyone please help me how to achieve this. Backend when we click on NO we need to have popup to submit the feedback same like service portal knowl...
Hello,We have a Customer Satisfaction survey that is triggered to the user when a case request status changes to Close Complete. We would like this survey to show up under "Open" to-dos but when I go to To-dos configuration the assessment table is no...
