If I run this scriptvar fields = new GlideSPScriptable().getListColumns('incident',null); gs.info(fields);It prints "number,category,short_description,priority". Where is this list of fields coming from? I thought it might be coming from the Incident...
I created an event rule and set it up so that an alert is created after an event is created. However, when I create an event, no new alert is created and only the history is displayed in the Events tab of the previously created alert table. Please te...
Hello, I want to add fields to a specific OOTB table. Now adding new fields to that table takes a very long time for releases. Therefore, it has been suggested using a separate table and have those fields appear in the original table. For the new tab...
Hello,Is it possible to connect a single ServiceNow instance to multiple customer MS Teams tenants?Thanks,Gillian
Hello, What is the use of gs.getSession and where do we use it, can anyone explain me in detail as i am new to servicenow. Regards, Tejaswini
Hi Every One, I Have Created one cutsom table called 'Certificate table' flowing fields like Number, name, New Purchase / Reissue. and Create one button called 'Create task' also Then i Have Create catalog item with same fields. Now my Requirement is...
I want to use business rules in which when we save the incident as a result short description data should copy into Description data .
Anyone who have recently (Vancouver to recent version) added new change type, Expedited, in their instance? Did you anyone of you encountered an issue with the UI Action Revert to New? Any help is appreciated.
Hi everyone, We have a requirement to try to update our customer Service Portal widget that displays case comments with timestamps in the user’s/customer’s local time zone rather than the default GMT. We’re using moment.js for time zone conversion, a...
We recently had a request from our end users that they didn't like putting in a request multiple times when they needed to select multiple items. Ex, Software requests. It would be nice to select all the software titles in 1 request and be done. Of c...
When we archive RITM, we would like to archive the related list such as approvals, child tasks, etc..
I am trying to integrate my ServiceNow Instance and Cyberark. I have created a safe in Cyberark and I am able to curl the CyberArk to get my credentails in response. curl -sv --location --request GET --http1.1 'https://<myCberArkInstance>/AIMWebServi...
Hello Team, An email is sent to our instanceI need to intercept the emailI need to parse the emailI need to build a specific URL from the parsed emailI need to send out a second email containing the link I buildI have created a flow that does all of ...
Hello Fellow Developers, I have been tasked with creating a custom application. The table that the user would start in is called "Engagement Request" and that table will just have some meta fields: state, type, name, description, etc... The type f...
I am trying to look for the option to create custom datasource request action such as below: However, this is what I am seeing on my end when creating a REST (IntegrationHub) data source:
