REST API (Table API) actions returning 200 but not taking

[bscharm]

I am authenticating as a user with the rest_service role and using the Table API, but all actions I am taking (specifically POST and PATCH) are not updating any data. I receive a 200 response back but none of the fields are actually changed. On a post I just get back an empty representation of the object (have tried this on sys_user, core_company, incident...)   and none of the data I have POSTed is being reflected. Am I missing some configuration? From reading the wiki I just need to authenticate as a user with the rest_service role.

[Pradeep Sharma · Accepted solution]

Hi Brad,

Try to also give role "ITIL" to the user and check if this resolves your issue.

[bscharm]

This worked, thank you Pradeep.

[Pradeep Sharma]

Hi Brad,

Perfect

Would you mind marking my answer as correct if this resolves your issue.

Dan Bruhn..Can you please convert this thread as a question too.

[Mike Allen]

Interesting, our consumers have both SOAP and REST roles (in fact, here are the roles I give them):

and they are able to insert into the incident table using REST, and I get a 201 Created, but I get no response message.   If I submit with my admin account, I get a response.