Retiring multiple kb articles at one time

[Cupcake]

We have about 400 kb articles that we want to retire. Is there any easy way to do a mass retirement of all of the items that is no longer required?

[Pradeep Sharma]

Hi Karen,

Either you can edit from the list. Please go through the below link for more info.

http://wiki.servicenow.com/index.php?title=Editing_Lists

The other way is to have a fix script which will be one time job to update this. Bascially you do a GlideRecord to this table and update the records based on conditions.

[Mike Allen]

Right click on your list and choose Update All.   Set Workflow to retired.   Click Update.

[jaysonpaul]

I had the same thought, however when I select a number of articles that I want to retire I don't get the option to update them to retire under the workflow as it's greyed out.....

[Eric K3]

My Workflow field is also grayed-out, not editable.

Does retirement of multiple articles have to be done with a fix/background script?