Retrieve error message from a Business Rule

[goswami_sudipta]

HI,

I have a BR which runs on CHG table and prevents a CHG record to get updated its state if that CHG's tasks are open. The BR also throws an error message stating the same. See below code which runs fine.

I am working on another script (for example, script name: ABC) where also I need to update CHG record, and during the update the above mentioned BR executes and the update does not happen. Now, I want to show the message - "Please close all the change tasks before making the change request as review" which is coming from the above mentioned BR in my script ABC.

Is there any way that I can show the error messages that are coming from a BR? Please help.

Thank you, Sudi

(function executeRule(current, previous /*null when async*/) {

	var v_grChg = new GlideRecord('change_task');
	v_grChg.addQuery('change_request', current.sys_id);
	v_grChg.addQuery('state', '!=', '3'); // Closed Complete
	v_grChg.query();
	if (v_grChg.next()) {
		gs.addErrorMessage("Please close all the change tasks before making the change request as review.");
		current.setAbortAction(true);
	}
})(current, previous);

[SanjivMeher]

Where are you running the script ABC? On which table? When do you want to show the error message

[goswami_sudipta]

It's from a Scripted WebService, which tries to update record on Change table. I want to show the error message from BR in that Scripted WS. Let me know if that helps you. 

Thank you!

[Ankur Bawiskar · Accepted solution]

Hi Sudipta,

So this is how you would get last error message while record insert/update happens

grObject is the glide record object of the record

var errorMessage = grObject.getLastErrorMessage();

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[goswami_sudipta]

Let me try and will let you know. Thanks!