Role based default landing page possible in Next experience UI?

Suggy
Giga Sage

I am looking for Role based default landing page in Next experience UI.

 

Requirement:

1. End users should be redirected to Employee center portal

2. admins should have Admin landing page

3. ITIL users should have SOW landing page

4. Asset users should have Asset landing page.

 

Is it possible?

 

Note - It should be the default landing page based on the role upon login.

1 ACCEPTED SOLUTION

Yes, this script determines the user's role during login and makes decisions accordingly. I've implemented similar validations before. It's not limited to the portal; it will also assist with redirection to workspaces. It’s simply a matter of providing the correct URLs. They say its not supported because it is a customization, but if it serves your purpose then it should be ok.

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12 REPLIES 12

Ankur Bawiskar
Tera Patron
Tera Patron

@Suggy 

you can create different landing page

Then create different audiences and each audience will have a role associated to it

Then associate the correct audience to correct landing page

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Suggy 

check this

how to set landing page differently for different users based on audience in SOW 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Suggy 

for example OOB CSM Workspace has different landing pages with different audiences

 

AnkurBawiskar_0-1735015221773.png

 

Each audience has role for it

AnkurBawiskar_1-1735015289099.png

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Suggy
Giga Sage

@Ankur Bawiskar  I am not talking about page variants and audiences. This is totally different to my question about 'DEFAULT' landing page based on roles 🙂

page variants and audiences  is not meant for setting up default landing pages to my understanding. If I am wrong, please correct me

Thank you...........