Scheduled Job log

[Rairai31]

Hi,

We have a scheduled job to sync group/users from Azure AD to ServiceNow. How can I check if the scheduled job is successful in fetching data or have an error? If it is successful, is there a way I can see the records that has been updated? Also, by any chance, if an OATH Access Token is expired, will that affects the syncing of the data to SN? Thank you very much.

[Maik Skoddow · Accepted solution]

Hi

the only information regarding execution of scheduled jobs you can see when opening module "Transactions (Background)"

Search in the column "URL" for the job name and open the respective record. Unfortunately you will not get any info about errors/cancellations only some interesting technical numbers.

You have to check the syslog table in parallel whether there any error statements related to your job.

And you can find out the updated records via filtering the columns "Updated on" and/or "Updated by".

Regarding OAuth: ServiceNow is performing all required actions to request a refresh token and you don't have to care about.

Maik

[Rairai31]

Thank you very much @Maik Skoddow. I really appreciate your response.