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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read Morenow[dev] blogRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MoreDeveloper Advocate BlogBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MoreDeveloper Advocate BlogOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MoreDeveloper Advocate BlogDo All Developers Need to Be Tech Leads Now?Key takeaways • AI agents can now write code faster than most teams can
review it, ...Read MoreDeveloper Advocate BlogServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of ConceptWhat if a P1 incident ...Read MoreDeveloper Advocate BlogServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and MoreServiceNow Build Agent...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumRestrict Attachment deletion by requestors in HRSDwe need to restrict requestors and HR advisors from de...Read MoreDeveloper forumThe impact of modifying OTB ACLs for the admin roleHello, Everyone. Does anyone have insights or experien...Read MoreDeveloper forumSOW Resolve button pop-up fieldsHi,When our agents in SOW click on the Resolve button for an Incident in
the modal ...Read MoreDeveloper forummy pdi is not working dev441138Dear developersThe following message appears, and PDI fails to start.I'm
at a loss....Read MoreDeveloper forumMy PDI is offline for more than a dayI'm getting this error message in the last couple days:We're having
trouble opening...Read MoreDeveloper forumAccess Token Issue - Entra IntegrationThe integration works successfully when I click Get Oauth and then
manually execute...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
July 03-September 30, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreHRSD eventsHR Tech - Las VegasLEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with
ServiceNow to see how AI complete...
September 02-October 22, 2026
8:00 AMMandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USARead MoreServiceNow University Community EventsOffice Hours Live with Frances Frei — The State of the World — w/ Carrie Elkins (APAC)Register Here! Each 60...
September 18, 2026
3:00 AMhttps://themorrissgroup.zoom.us/meeting/register/VOSzJOD_QBiluac96jKaIQ#/registrationRead MoreServiceNow University Community EventsOffice Hours Live with Frances Frei — The State of the World — w/ Carrie Elkins (AMS)Register Here! Each 60...
September 18, 2026
9:00 AMhttps://themorrissgroup.zoom.us/meeting/register/mH7sTJ23TouhxheM-1RH4Q#/registrationRead MoreSecOps eventsServiceNow Exchange: Get Started with ServiceNow Security OperationsKick off your SecOps j...
September 22, 2026
8:00 AMRead MoreAutonomous IT eventsServiceNow Exchange: Setting Up Major Incident Management in ServiceOperations WorkspaceThis clinic covers con...
September 22, 2026
8:00 AMRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
Learn MoreApplication DeveloperYou’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.Learn MoreTechnical Project ManagerYou love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.Learn More
Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Playlist: Build anywhere with the ServiceNow SDK and Claude CodeBuilding an MCP Server on ServiceNow and Connecting Claude to It
Can Build Agent Understand App Dependencies? | Developer Passport Highlight
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Otto vs Now Assist: What Actually ChangedSubscribe
Dear developersThe following message appears, and PDI fails to start.I'm at a loss....”We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes”
Hi,When our agents in SOW click on the Resolve button for an Incident in the modal pop-up they see a different set of fields then what I see on my admin account. They are seeing the fields from one of our incident views, while my admin account see th...
we need to restrict requestors and HR advisors from deleting the attachments, so that no wrong document is deleted and we have an audit trail of what has been deleted by whom.
Hi All,I'm not sure what's wrong with this user criteria , please help me use case : get True or false My humble request kindly help me on this , I tried with different ways tooString(user_id) or user_id or gs.getUserID()script :gs.addInfoMessage("...
Hi, I am trying to submit a catalog item request through a business rule. I came across the CartJS documentation and followed the sample code there. However, when using cart.addToCart() or the other submission calls, I got the following error: Root c...
Hello, Everyone. Does anyone have insights or experience regarding the impact of modifying out-of-the-box (OTB) ACLs for the admin role to restrict Create, Write, and Delete operations across various tables?Of course, I am aware that the snc_read_onl...
Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...
The integration works successfully when I click Get Oauth and then manually execute the scheduled job. However, the scheduled jobs are failing when they run at their scheduled time. The access token appears to be valid for only around 30 minutes. Af...
Hi all, I have to create aging report for incidentsI want to show age of incidents in each state.Not sure how I can do this.Please someone guide me on this.Thanks in advance!
I'm getting this error message in the last couple days:We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutestrying to get into directly to the instance url, I'm getting the following message:Bad...
Imagine this: Two airline passengers, John and Mary, log in to an airline's seat reservation webpage to select their seats. A query business rule determines which seats were available to each passenger—based on factors such as their airfare and frequ...
Update: July 27, 2026 The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait. All developers have been given additional time to acce...
Hello Team,I am unable to access my Personal Developer Instance (PDI) devxxxx When I try to log in or reset my password ServiceNow asks me to verify a phone number ending with diff numbers.The issue is that that is not my phone number and I do not r...
Hi Experts, I have a requirement to customise the walk-up appointment scheduling widget - 'Online check-in experience'. Currently it has just one single variable dropdown, where we can select the reason for visiting. We need to gather more informatio...