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Search Option in Portal

AA201
Tera Contributor

While Search any keyword on the ESC portal it shows 5 options "ALL, Services, Articles, Pages, News".

I want to understand from where ALL is coming , I checked search profile and search configuration but didn't find anything. Please help here.

 

AA201_0-1716812399338.png

 

4 REPLIES 4

Community Alums
Not applicable

Hi @AA201 ,

 

Please check "Search sources"

Sai149_0-1716815254169.png

 

@Community Alums , I checked other 4 options are there but ALL is not there

James Chun
Kilo Patron

Hi @AA201,

 

I believe you can find them within a Search Application Configuration [sys_search_context_config] record.

Find your search application record in the table and refer to the Navigation Tabs related list.

JamesChun_0-1716846065973.png

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/ai-search/ta...

 

Cheers

ChrisBurks
Giga Sage

Hi @AA201 ,

 

From your screenshot that looks like the "Faceted Search" portal widget on the result page after searching for a keyword. If that is correct, from the code it looks like the "All" tab is a hard coded tab that is used to list the results from all the search sources that have results.

find_widget_name.png

 

Used the Widget Editor to look at the code behind the widget

faceted_search_widget_code.png