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06-07-2016 04:02 PM
We have added the task_time_work table to the incident form. Non admin users cannot update any fields on this form. I've checked all the ACCL's and they look fine. In fact if a user goes to the task_time_table.list view they can add a record, pull up an existing record and update any field in the table. For some reason they cannot do it from the incident form. Tried to debug, no icons show on the incident form. Any thoughts?
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06-07-2016 04:05 PM
Hi Greg,
Please check ACL of operation type "List_edit".
http://wiki.servicenow.com/index.php?title=Using_Access_Control_Rules#gsc.tab=0

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06-07-2016 04:05 PM
Hi Greg,
Check to see if there is an ACL on that table with the operation list_edit. In fact, should there be?
Also, go to Configure> List control and check if list editing is allowed.
Editing Lists - ServiceNow Wiki
Administering the List Editor - ServiceNow Wiki

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06-07-2016 04:05 PM
Hi Greg,
Please check ACL of operation type "List_edit".
http://wiki.servicenow.com/index.php?title=Using_Access_Control_Rules#gsc.tab=0
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06-07-2016 04:23 PM
Thanks ctomasi and Pradeep, that was it. Missing the list_edit ACL. I thought I tried that.

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06-07-2016 04:24 PM
Perfect
Can you please mark one of our response and close the thread.
Please let us know if you have additional questions.