Send a notification 5 days after another notification

[Khalnayak]

Hello,

I have a scheduled script job that runs daily and any task not updated in 7 days, triggers an event which sends out a notification.

Now I have a requirements to send a follow-up email 5 days after that first notification has been sent.

How can I achieve this please?

[Anil Lande]

Hi To achieve this you need to make some additional configurations.

Like add a custom field as flag (Checkbox) on task table to check whether 1st notification is sent or not.

When you send first notification check this checkbox and add logic in your script to ignore this record and instead send 2nd notification after 5 days.

I hope you have already implemented logic to check 7 days, same logic you will need for 5 days with additional conditions.

Thanks,

Anil Lande

[Khalnayak]

Hi Anil,

Is there no other way without adding a custom field to task table?

[Khalnayak]

@Ankur Bawiskar  can you help here

[Ankur Bawiskar]

@Khalnayak 

why not use flow designer here with no script

refer below links

Approval Reminder for Approval Records using flow designer

Approval Reminder Notification for Change records using flow designer

Regards
Ankur