Sending notifications to all the users in the list Field

[Saisree Kota]

Hi,

We have a list Field which has multiple users.
we need to trigger an event to send notification to all the users in that field, when i send that field as param2 in the event it is sending only to first user in the list, any suggestions on how we can send it to all the users in that field.

Thankyou

[JackieZhang]

can you share your code？ you can use JSON.stringify to transfer the List field to string and pass it to param2.

[Bhuvan]

@Saisree Kota 

You can use code in below post to achieve this,

https://www.servicenow.com/community/developer-forum/event-param-can-i-send-a-list-of-users/m-p/2115...

Thanks,

Bhuvan

[J Siva]

Hi @Saisree Kota 
Please share the pic of your config where you are triggering the event.
Regards,
Siva

[kaushal_snow]

Hi @Saisree Kota ,

You can also achieve this using Flow Designer. Use Trigger condition as Record updated or any.

Query the list field values present then, use a For Each loop on the list of users. Inside the loop, add the Send Notification action with each individual user as recipient..

Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..