Service Bridge for Consumer Plugin is not available on PDI Vancouver release

Bharat Shinde
Tera Contributor

Hi,

 

Service Bridge for Consumer Plugin is a free plugin and as per documentation it is supported on Utha and above release. I have PDI on Vancouver release but I am not getting that plugin to install on my PDI.

Any suggestions appriciated!

Regards,

Bharat

3 REPLIES 3

Community Alums
Not applicable

Hi @Bharat Shinde ,

Unfortunately in PDIs Service Bridge for Consumer Plugin is not available.

You can only use it on your company's/ customer's non-prod instances by going to the Now Support Portal, request installation of the Instance Data Replication plugin with the Activate Plugin catalog item.

 

https://docs.servicenow.com/bundle/vancouver-service-bridge/page/product/tmt-service-bridge/concept/...

 

SrdanMatijevic
Kilo Sage

Are you trying to install this plugin Install Service Bridge for Consumers or the one Sandeep linked in his post (the legacy Service Bridge)? The new one is not supported for PDI instances either but you don't need the Instance Data Replication plugin.


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Bharat Shinde
Tera Contributor

Hi,

New version of Service Bridge i.e. Service Bridge for Providers V.1.1.2 & Service Bridge for Consumers V.1.1.2
As per SN documentation, they both support below env.
Environments supported: ServiceNow cloud (PDI, non-prod, sub-prod, Prod, FED)

In fact one of my PDI have these, but i am trying to prepare another PDI in which i am not able to find it. I will try to get another PDI may be,