Service Portal Add to Cart Issue

[Blair5]

We are on Helsinki Patch 11 and have the cart showing on our service portal. When a user fills out the fields on a cat item and adds to cart, the ability to change some of those fields and add again isn't working. I saw a mention in another post - Add to Cart functionality for Service Portal - where you can disable this, but I don't see how. Any help? This featured is used pretty regularly by our users.

[Blair5]

So on Jakarta, it works the same as it does on the IT view?

[RavindranKeshav]

I looked the the SC Catalog Item widget.

I think you need to delete the below strikedout part in the cloned widget to prevent it from getting disabled:

EDIT Sorry this is for the attachment.

Probably some change in the c.showAddCartBtn() or triggerAddToCart() method

<label ng-if="!submitted" style="float:right;font-weight:normal;cursor:pointer;"><sp-attachment-button></sp-attachment-button><span style="padding-left:4px;">${Add attachments}</span></label>

                              <button ng-if="::c.showOrderNowButton()" tabindex="0" name="submit" ng-disabled="submitted" ng-click="triggerOnSubmit()" class="btn btn-primary">{{submitButtonMsg}}</button>

                              <button tabindex="0" ng-if="c.showAddCartBtn()" name="submit" ng-disabled="submitted" ng-click="triggerAddToCart()" class="btn btn-default">${Add to Cart}</button>

Not totally sure (since this is from jakarta). Play with it on a Dev instance and let us know

[Blair5]

Hi Ravindran,

I will play with this in our dev instance and let you know. Appreciate your help!

[RavindranKeshav]

Yes.. Atleast one the Dev ones we use (which are upgraded from helsinki). I will recheck my presonal Dev instance to be sure.

[RavindranKeshav]

Yes confirmed. Tried some sample catalog items