Service Portal Add to Cart Issue

[Blair5]

We are on Helsinki Patch 11 and have the cart showing on our service portal. When a user fills out the fields on a cat item and adds to cart, the ability to change some of those fields and add again isn't working. I saw a mention in another post - Add to Cart functionality for Service Portal - where you can disable this, but I don't see how. Any help? This featured is used pretty regularly by our users.

[Blair5]

Hi Ravindran,

Your screen shots aren't from the service portal. Does it work the same on the portal?

[RavindranKeshav]

Ohhhh!

I think I never checked that on Service portal :S

Checked now and doesn't work on SP Submit is greyed out after adding

[RavindranKeshav · Accepted solution]

Hi Blair,

Now that we know it the same code and disabled in all.. I thought let me figure this   and found it

Some steps

• Clone the sc catalog item widget (else it is read only)
• Attache the cloned widget the the Service catalog page
• Look for the ng-disabled="submitted" on the line containing Add to cart and DELETE the   ng-disabled="submitted"

• You also need to make changes to the client script highlighted below (EDIT Updated code to fix submit greyed out after add)
• 

I didnt test for other side effects but add to cart works and does not get disabled after adding

Let us know how it goes. breinhart

Mine...

[RavindranKeshav]

Hi Blaire breinhart

Did you get a chance to try this solution ?

[Blair5]

Hi Ravindran,

No, I haven't. I'm in the process of moving the portal to UAT and will try your solution once I validate that all looks good in UAT. Thank you so much for your help -- well let you know