Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Service portal copy permalink does not show custom widget on knowledge article page

Jadhavp599
Tera Contributor

After clicking on copy permalink and opening the copied URL in new tab does not show custom widgets.

 In attached screenshot More Information is a custom widget which is not shown after clicking copy permalink

Server Side script

var sys_id;
if($sp.getParameter('sysparm_article')) {
var articleGR = new GlideRecord('kb_knowledge');
   sys_id = articleGR.getValue('sys_id');
var id = $sp.getParameter('sys_kb_id')||$sp.getParameter('sys_id') || sys_id;
var kbViewModel = new global.KBViewModel();
kbViewModel.findKnowledgeById(id);
 
 
 
#serviceportal #copypermalink #knowledgemanagement
0 REPLIES 0