Service Portal for redirection

Rajankumar
Giga Expert

Hi Team,

 

I have Query which is related to Redirect Service portal.

Q. I have to portal : One Is Service portal and 2nd one is employee portal.

so i want to like: if user have itil role then he open Service Portal

but user don't have itil role then he is only open the Employee portal.

How can i do this thing?

But Both suffix should be same use?

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Rajankumar You need to make changes into SPEntryPage Script include in order to allow user to navigate to different portal on the basis of their role.

 

Please refer to the support URL https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730 to know more about the SPEntryPage redirection. 

View solution in original post

2 REPLIES 2

Abhijit
Tera Expert

Did you try assigning roles to portal pages?

 

Abhijit_0-1691164742491.png

 

Sandeep Rajput
Tera Patron
Tera Patron

@Rajankumar You need to make changes into SPEntryPage Script include in order to allow user to navigate to different portal on the basis of their role.

 

Please refer to the support URL https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730 to know more about the SPEntryPage redirection.