Service Portal form cell spacing or padding not working?

[Wesley Breshear]

Hello,

I am still a beginner at HTML and CSS but having problems with Cell spacing or Padding not working within a form on the Service Portal.   Any thoughts on what I may be doing wrong?

 

Here is what it looks like on the Service Portal.   No cell spacing or cell padding.

Here is the source code.

<table style="height: 122px;" width="423" cellspacing="8" cellpadding="5">

        <tbody>

                  <tr>

                            <td><img style="align: middle;" src="sys_attachment.do?sys_id=032115dc0f72cb00b855f08ce1050ef2" align="baseline" border="" hspace="" vspace="" /></td>

                            <td scope="row">

                                      <p><span style="font-family: 'arial black', 'avant garde';"><strong>*** RISK / SAFETY / THREAT / DANGER</strong>  ***</span></p>

                                      <p><span style="font-family: arial, helvetica, sans-serif;">Does this issue potentially or is causing a risk, safety,   threat or dangerous situation?</span></p>

                            </td>

                  </tr>

        </tbody>

</table>

Thank you,

-Wesley

[Justin Abbott]

Not sure that you're doing anything wrong. You could try adding some padding to the <td> that houses the image, though, to see if that gives you the desired result.

<table style="height: 122px;" width="423" cellspacing="" cellpadding="">

  <tbody>

      <tr>

          <td style="padding-right: 10px;">

              <img style="align: middle;" src="IMAGE_SOURCE_HERE" align="baseline" border="" hspace="" vspace="" />

          </td>

          <td scope="row">

              <p>

                  <span style="font-family: 'arial black', 'avant garde';">

                      <strong>*** RISK / SAFETY / THREAT / DANGER</strong> ***

                  </span>

              </p>

              <p>

                  <span style="font-family: arial, helvetica, sans-serif;">

                      Does this issue potentially or is causing a risk, safety, threat or dangerous situation?

                  </span>

              </p>

          </td>

      </tr>

  </tbody>

</table>

[Wesley Breshear]

Hi Justin,

No success.  

I will put in a HI ticket and see if they have a solution.   Thanks for trying.

-Wesley

[Wesley Breshear · Accepted solution]

I found out this is a problem with ServiceNow.  I have problem ticket open with ServiceNow HI Support, so we will see if they resolve the issue.  In the mean as a solution, I add 8px white border around the image so it achieved the same effect.

-Wesley

[Mahesh Lingamgu]

Hi Wesley,

  I am having the similar issue that cellspacing attribute is not working for table tag in Content management ESS portal. Please let me know if you have a solution for this.

Thanks,

Mahesh.