Service Portal form cell spacing or padding not working?

[Wesley Breshear]

Hello,

I am still a beginner at HTML and CSS but having problems with Cell spacing or Padding not working within a form on the Service Portal.   Any thoughts on what I may be doing wrong?

 

Here is what it looks like on the Service Portal.   No cell spacing or cell padding.

Here is the source code.

<table style="height: 122px;" width="423" cellspacing="8" cellpadding="5">

        <tbody>

                  <tr>

                            <td><img style="align: middle;" src="sys_attachment.do?sys_id=032115dc0f72cb00b855f08ce1050ef2" align="baseline" border="" hspace="" vspace="" /></td>

                            <td scope="row">

                                      <p><span style="font-family: 'arial black', 'avant garde';"><strong>*** RISK / SAFETY / THREAT / DANGER</strong>  ***</span></p>

                                      <p><span style="font-family: arial, helvetica, sans-serif;">Does this issue potentially or is causing a risk, safety,   threat or dangerous situation?</span></p>

                            </td>

                  </tr>

        </tbody>

</table>

Thank you,

-Wesley

[Wesley Breshear]

Hi Mahesh,

No fix by ServiceNow yet, so my temp solution was that I added a 10px white border around the image using a photo editor (GIMP) to get the spacing away from the text that would typically appear to the right of the image on the Service Portal.  As my ticket states it works correctly in the Native UI catalog form but the Service Portal form it doesn't apply any of these Table Properties conditions.

-Wesley

[Mahesh Lingamgu]

Thanks Wesley for your quick response.  I went for colspan and padding options for individual td tags to achieve cell spacing.

Thanks,

Mahesh.

[Wesley Breshear]

Where is that?  Can you add a link or image.

-Wesley

[gtk]

can we have the problem ticket number  from HI Support

[Wesley Breshear]

PRB1236920

https://hi.service-now.com/hisp?id=form&table=problem&sys_id=de9816dfdb86cf806015f47e0f9619b9&record_source=hisp_open_issues&tab_name=Company%20Open%20Issues&view=ess_sp

-Wesley