Service Portal Menu Item - How to set conditional visibility?

[chrisperry]

Hi,

I am wondering how to set conditional visibility around a menu item in Service Portal.  Specifically, I need to make a link to the back-end (HREF/URL = /navpage.do) only visible to users who have the 'itil' role.

Does anyone know how to do that?

One other question I have is around the GlideSPScriptable.canSeePage() method - there doesn't seem to be any documentation around it - does anyone know if that method just checks the specified page's 'Roles' field to see if the user can see it or not?  If that is the case, is there any similar functionality for HREF/URL menu items (since there is technically not a page to set the roles field on)?

Thanks,

Chris

[enigmagope]

Hi dvp,

Can we hide header menu items in portal in certain pages. If yes, please tell me how.

[nasreen]

Hi GopeNath - did you figure out how to do this?

[enigmagope]

Hi Nasreen,

No, I did not found any solution for this.

Regards,

Gope

[Daniel Voutt]

Hi,

I'm trying to do the same thing, however I want to use gs.isMemberOf.   Should this work as I'm not getting any positive results as yet.   I have tried using the group name and the sys_id and neither work...

Any guidance would be appreciated.

Thanks in advance,

Dan

[chrisperry]

Have you tried gs.getUser().isMemberOf()?   I think you were just missing the 'getUser()' portion of that method, then the sys_id or group name should work as valid arguments for 'isMemberOf()'.

Thanks,

Chris