Service Portal Menu Item - How to set conditional visibility?

[chrisperry]

Hi,

I am wondering how to set conditional visibility around a menu item in Service Portal.  Specifically, I need to make a link to the back-end (HREF/URL = /navpage.do) only visible to users who have the 'itil' role.

Does anyone know how to do that?

One other question I have is around the GlideSPScriptable.canSeePage() method - there doesn't seem to be any documentation around it - does anyone know if that method just checks the specified page's 'Roles' field to see if the user can see it or not?  If that is the case, is there any similar functionality for HREF/URL menu items (since there is technically not a page to set the roles field on)?

Thanks,

Chris

[shivaniamborkar]

Hi @Matthew Glenn ,
Can you guide me how to add "gs.hasRole('itil')" for menu item HTML & Server side script?