Service Portal "Order Confirmation"

vijay39 · ‎04-25-2019

Hi Guys,

In Service Portal, when we order a catalog item, because of 2 step checkout, "Order Confirmation" box will also appear.

There "Request for" field is there and it is taking logged in user by default. I dont want logged-in user there and instead "None" should be there. How can i do this?

Please Can some one explain me clear.

Regards,

Vijay

Alikutty A · ‎04-25-2019

Hi,

Follow these steps and you will be able to override the Request for to empty value.

1) Take a copy of Catalog Checkout Page (sc-checkout) and modify the following lines (lines 74 to 77 in a madrid OOB version) in Server script. The request for has been cleared off. Make sure the ID of new widget is catalog_checkout_2

	if (data.action !== 'order_now')
		data.cart = cartJS.getCartDetails(false);
	else
		data.cart = {name: cartName, sys_id: gs.generateGUID(), requested_for: '', requested_for_display_name: '', delivery_address: sn_sc.CartJS.getRequestedForAddress(gs.getUser().getID())};

2) Take a copy of SC Catalog Item widget and replace the following line Server script (Around lines 20-22). This has replaced the catalog item form with the new checkout widget (Note that ID has changed)

data.orderItemModal = $sp.getWidget('widget-modal', {
			embeddedWidgetId: 'catalog_checkout_2', 
			embeddedWidgetOptions: {
				cart: {name: input.cart}, 
				action: 'order_now',

3) Open the sc_cat_item page in the designer and replace the SC Catalog Item widget with your custom copy.

View solution in original post

Ibaa_Shoheb · ‎04-26-2019

Hello AK,

Thanks for helping us out on this. I was able to achieve the requirement that was needed.

Is it possible to add any messages under Request for?

Dileep16 · ‎07-17-2019

Hi Alikutty ,

I have a issue regarding dis

Recently we moved to MADRID

Here in the order confirmation page ,if i take other name in requestedfor field

then it is showing double names

how to get only one name,Pls help me out

and i cant find wer to replace the ID of the cloned widget in

server script

Thanks in Advance

JLeong · ‎09-04-2019

Hi Alikutty,

Could you direct me on how to clear the "Request For" from this page:

Thanks in advance.

Regards,

Jocelyn

Padmini Dommeti · ‎01-09-2020

did you find how to trigger the cloned widget from this small cart layout ?

Edwin25 · ‎02-11-2020

Hi Alikutty

Your soluion works well to show empty for Requested for. How can I show the 'requested for' value that was selected on the item in the 'requested for' of the checkout cart. It is defaulting to logged in user. Thanks