ServiceNow CLI Error npm install

[pyotrbodlev]

Hello everyone, 

I am trying to setup ServiceNow CLI. I am stuck on stage after creating a project and I am not able to install node_modules. I got errors again and again. 

npm ERR! code 1
npm ERR! path /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass
npm ERR! command failed
npm ERR! command sh -c node scripts/build.js
npm ERR! Building: /Users/pyotrbodlev/.nvm/versions/node/v18.16.1/bin/node /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/bin/node-gyp.js rebuild --verbose --libsass_ext= --libsass_cflags= --libsass_ldflags= --libsass_library=
npm ERR! gyp info it worked if it ends with ok
npm ERR! gyp verb cli [
npm ERR! gyp verb cli   '/Users/pyotrbodlev/.nvm/versions/node/v18.16.1/bin/node',
npm ERR! gyp verb cli   '/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/bin/node-gyp.js',
npm ERR! gyp verb cli   'rebuild',
npm ERR! gyp verb cli   '--verbose',
npm ERR! gyp verb cli   '--libsass_ext=',
npm ERR! gyp verb cli   '--libsass_cflags=',
npm ERR! gyp verb cli   '--libsass_ldflags=',
npm ERR! gyp verb cli   '--libsass_library='
npm ERR! gyp verb cli ]
npm ERR! gyp info using node-gyp@3.8.0
npm ERR! gyp info using node@18.16.1 | darwin | arm64
npm ERR! gyp verb command rebuild []
npm ERR! gyp verb command clean []
npm ERR! gyp verb clean removing "build" directory
npm ERR! gyp verb command configure []
npm ERR! gyp verb check python checking for Python executable "python2" in the PATH
npm ERR! gyp verb `which` succeeded python2 /Users/pyotrbodlev/.pyenv/shims/python2
npm ERR! gyp verb check python version `/Users/pyotrbodlev/.pyenv/shims/python2 -c "import sys; print "2.7.18
npm ERR! gyp verb check python version .%s.%s" % sys.version_info[:3];"` returned: %j
npm ERR! gyp verb get node dir no --target version specified, falling back to host node version: 18.16.1
npm ERR! gyp verb command install [ '18.16.1' ]
npm ERR! gyp verb install input version string "18.16.1"
npm ERR! gyp verb install installing version: 18.16.1
npm ERR! gyp verb install --ensure was passed, so won't reinstall if already installed
npm ERR! gyp verb install version is already installed, need to check "installVersion"
npm ERR! gyp verb got "installVersion" 9
npm ERR! gyp verb needs "installVersion" 9
npm ERR! gyp verb install version is good
npm ERR! gyp verb get node dir target node version installed: 18.16.1
npm ERR! gyp verb build dir attempting to create "build" dir: /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/build
npm ERR! gyp verb build dir "build" dir needed to be created? /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/build
npm ERR! gyp verb build/config.gypi creating config file
npm ERR! gyp verb build/config.gypi writing out config file: /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/build/config.gypi
npm ERR! (node:95954) [DEP0150] DeprecationWarning: Setting process.config is deprecated. In the future the property will be read-only.
npm ERR! (Use `node --trace-deprecation ...` to show where the warning was created)
npm ERR! gyp verb config.gypi checking for gypi file: /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/config.gypi
npm ERR! gyp verb common.gypi checking for gypi file: /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/common.gypi
npm ERR! gyp verb gyp gyp format was not specified; forcing "make"
npm ERR! gyp info spawn /Users/pyotrbodlev/.pyenv/shims/python2
npm ERR! gyp info spawn args [
npm ERR! gyp info spawn args   '/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/gyp_main.py',
npm ERR! gyp info spawn args   'binding.gyp',
npm ERR! gyp info spawn args   '-f',
npm ERR! gyp info spawn args   'make',
npm ERR! gyp info spawn args   '-I',
npm ERR! gyp info spawn args   '/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass/build/config.gypi',
npm ERR! gyp info spawn args   '-I',
npm ERR! gyp info spawn args   '/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/addon.gypi',
npm ERR! gyp info spawn args   '-I',
npm ERR! gyp info spawn args   '/Users/pyotrbodlev/.node-gyp/18.16.1/include/node/common.gypi',
npm ERR! gyp info spawn args   '-Dlibrary=shared_library',
npm ERR! gyp info spawn args   '-Dvisibility=default',
npm ERR! gyp info spawn args   '-Dnode_root_dir=/Users/pyotrbodlev/.node-gyp/18.16.1',
npm ERR! gyp info spawn args   '-Dnode_gyp_dir=/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp',
npm ERR! gyp info spawn args   '-Dnode_lib_file=/Users/pyotrbodlev/.node-gyp/18.16.1/<(target_arch)/node.lib',
npm ERR! gyp info spawn args   '-Dmodule_root_dir=/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass',
npm ERR! gyp info spawn args   '-Dnode_engine=v8',
npm ERR! gyp info spawn args   '--depth=.',
npm ERR! gyp info spawn args   '--no-parallel',
npm ERR! gyp info spawn args   '--generator-output',
npm ERR! gyp info spawn args   'build',
npm ERR! gyp info spawn args   '-Goutput_dir=.'
npm ERR! gyp info spawn args ]
npm ERR! Traceback (most recent call last):
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/gyp_main.py", line 16, in <module>
npm ERR!     sys.exit(gyp.script_main())
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/__init__.py", line 545, in script_main
npm ERR!     return main(sys.argv[1:])
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/__init__.py", line 538, in main
npm ERR!     return gyp_main(args)
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/__init__.py", line 514, in gyp_main
npm ERR!     options.duplicate_basename_check)
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/__init__.py", line 130, in Load
npm ERR!     params['parallel'], params['root_targets'])
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/input.py", line 2783, in Load
npm ERR!     variables, includes, depth, check, True)
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/input.py", line 399, in LoadTargetBuildFile
npm ERR!     includes, True, check)
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/input.py", line 271, in LoadOneBuildFile
npm ERR!     aux_data, includes, check)
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/input.py", line 308, in LoadBuildFileIncludesIntoDict
npm ERR!     LoadOneBuildFile(include, data, aux_data, None, False, check),
npm ERR!   File "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/gyp/pylib/gyp/input.py", line 251, in LoadOneBuildFile
npm ERR!     None)
npm ERR!   File "/Users/pyotrbodlev/.node-gyp/18.16.1/include/node/common.gypi", line 1
npm ERR!     e_data_file_flag%': 1
npm ERR!                         ^
npm ERR! SyntaxError: EOL while scanning string literal
npm ERR! gyp ERR! configure error 
npm ERR! gyp ERR! stack Error: `gyp` failed with exit code: 1
npm ERR! gyp ERR! stack     at ChildProcess.onCpExit (/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/lib/configure.js:345:16)
npm ERR! gyp ERR! stack     at ChildProcess.emit (node:events:513:28)
npm ERR! gyp ERR! stack     at ChildProcess._handle.onexit (node:internal/child_process:291:12)
npm ERR! gyp ERR! System Darwin 22.5.0
npm ERR! gyp ERR! command "/Users/pyotrbodlev/.nvm/versions/node/v18.16.1/bin/node" "/Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-gyp/bin/node-gyp.js" "rebuild" "--verbose" "--libsass_ext=" "--libsass_cflags=" "--libsass_ldflags=" "--libsass_library="
npm ERR! gyp ERR! cwd /Users/pyotrbodlev/dev/test-snow-cli/node_modules/node-sass
npm ERR! gyp ERR! node -v v18.16.1
npm ERR! gyp ERR! node-gyp -v v3.8.0
npm ERR! gyp ERR! not ok 
npm ERR! Build failed with error code: 1

This is my env setup

node -v
v18.16.1

npm -v
9.5.1

python --version
Python 2.7.18

npm list -g
/Users/pyotrbodlev/.nvm/versions/node/v18.16.1/lib
├── @angular/cli@16.1.3
├── @Servicenow/cli@23.0.0
├── corepack@0.17.0
├── keytar@7.9.0
├── node-gyp@9.4.0
└── npm@9.5.1

I have tried to reinstall ServiceNow CLI but nothing helped.

Thanx for help.

[jglez1 · Accepted solution]

According to the CLI docs, the CLI is only compatible with Node v12.16.1:

You can use nvm or nvm-windows to install and swap between different versions of Node and npm.

Best,
Jorge

[jglez1 · Accepted solution]

According to the CLI docs, the CLI is only compatible with Node v12.16.1:

You can use nvm or nvm-windows to install and swap between different versions of Node and npm.

Best,
Jorge

[pyotrbodlev · Accepted solution]

Thanx for the help.

I have tried next line in nvm - nvm use 12.16.1 - but only this line doesnt work.

So I tried to default 12.16.1 version and it works for me.

nvm alias default 12.16.1 - works